Renaming Accounts Issues

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  thombedfordwp · Member · Jun 11, 2018 at 2:29 pm

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  Hi, I have 2 accounts with WordPress, I want to make this one my primary one since the other hasn’t been used in many years, so I changed the other account to a temporary name to rename this one to ‘take over’ the name, but it says the name is unavailable. What can I do?

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Jun 12, 2018 at 9:14 am

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  Hi thombedfordwp,

  What is the username of your second WordPress.com account?

  so I changed the other account to a temporary name to rename this one to ‘take over’ the name

  Is thombedfordwp the username you wish to use from now on? Or is there something else you would prefer?

  If you let me know, I can look at the best way forward.

  Thanks!

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  thombedfordwp · Member · Jun 12, 2018 at 9:16 am

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  Hi @gemmacevans, my other account is currently “thombedford1”, it was previously named “thombedford”. I want to continue using this “thombedfordwp” account, but would like it renamed to “thombedford”, since I just freed up that name.

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  supernovia · Staff · Jun 12, 2018 at 4:31 pm

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  @thombedfordwp was there a warning saying the name could not be reused?

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  thombedfordwp · Member · Jun 12, 2018 at 5:01 pm

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  Hi @supernovia, there was a message stating it cannot be changed back, but not that it cannot be reused.

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  thesacredpath · Member · Jun 13, 2018 at 1:12 am

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  Hi @thombedfordwp, I’m looking into this to see what options we have.

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  thesacredpath · Member · Jun 13, 2018 at 1:40 am

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  thombedfordwp, it looks like this isn’t going to be something that we can do. All I can suggest would be to make sure the display name(s) are set to what you want to show for author on the actual posts. About the only place the username would show up would be here in the forums.

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  thombedfordwp · Member · Jun 14, 2018 at 8:13 am

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  Hi @thesacredpath, if I’m not able to claim the username on this account, would you be able to revert the other account back from “thombedford1” to “thombedford”? Then I can transfer all my sites across to that account instead?

  I’d much rather have my account name my actual name rather than have some letters or numbers on the end, especially since I did have it just a few days ago but thought I could transfer the name to this account.

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  kokkieh · Staff · Jun 14, 2018 at 1:18 pm

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  Hi there,

  Normally it is not possible to reverse a username change, but I’ve sent an email to the address on file for the other account to discuss the options. Please reply there for further help with this.

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  thombedfordwp · Member · Jun 17, 2018 at 6:49 pm

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  Hi, the E-Mail on file for that account no longer exists. I’ve recently updated the E-Mail address, please can you resend the E-Mail @kokkieh ?

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  kokkieh · Staff · Jun 18, 2018 at 6:25 am

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  I’ve resent the email to the new address. Please check your inbox and reply there to confirm.