Renew $18 yearly plan
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Updated payment information and need to continue with $18 monthly plan. Please help :)
The blog I need help with is: (visible only to logged in users)
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Are you talking about npbtennis.net ? That domain is currently in the redemption period. I see this thread has already been tagged to ask a member of staff to assist you. In the meantime see https://en.support.wordpress.com/domains/domain-expiration/ as there will be extra charges that need paying to recover that domain.
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Hi there,
Our records show that npbtennis.net expired on December 15, 2018.
Domain expiration is a lengthy and complicated process that takes about 80 days. During this time, your domain may be put up for auction or sold on back-order.
You can learn more about domain expiration here:
However, the good news is that we may still be able to recover your domain if it has not yet been deleted or purchased by someone else. A late renewal fee of $80 will be added to the regular price of renewal. This fee is charged by the domain registry and is not one that we can waive.
For that, I have already emailed you a payment request. Please reply back if you have submitted the payment so that we can begin the recovery process.
If we are unable to recover your domain, your payment will be refunded. If you do not wish to pay the $80 fee, you may let the domain expiration process continue and attempt to register the domain again at the regular price, once it has completely expired.
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Thank you for your payment. I have already begun the recovery process and I’ll let you know as soon as your domain is restored.
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