renew

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  sleepworksadmin · Member · Jan 5, 2016 at 5:04 pm

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  we renewed sleepworksblog.com but they put it towards sleepworks.wordpress.com. please switch it to sleepworksblog.com

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  micawbr · Member · Jan 12, 2016 at 7:36 pm

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  I’ve tagged this thread to let WordPress.com staff know that you need assistance with this issue.

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  staff-ozmodiar · Staff · Jan 13, 2016 at 12:30 am

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  So, I’ve gotten this sorted out.

  Long story short, your WordPress.com Premium upgrade and your Domain Registration had different expiration dates. So your domain actually expired before the Premium upgrade was renewed.

  I’ve matched up the expiration dates so this will not happen again. I had to move the expiration date for Premium back by about a month. To make up for that lost month, I added $10 in credits to your WordPress.com account that you can use towards your next renewal.

  Please let me know if you have further questions or if anything is unclear.

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  sleepworksadmin · Member · Jan 13, 2016 at 1:07 am

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  Thank you

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  staff-ozmodiar · Staff · Jan 13, 2016 at 5:01 am

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  Happy to help.