Renew a site due to expired credit card

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  viagepartners · Member · May 7, 2022 at 3:20 pm

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  My credit card expired on automatic renewal and I didn’t catch it in time. I updated the credit card information but can’t figure out how to renew and maintain the same plan.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-naz06 · Staff · May 7, 2022 at 3:50 pm

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  Hi there,

  WordPress recently has updated plan options and now offering both a free and Pro plan. The goal was to make the benefits of WordPress.com accessible to more users.
  https://wordpress.com/pricing/

  Now, if you wish to restore the premium features to your site, you can simply purchase Pro plan here:
  https://wordpress.com/plans/viagepartners.wordpress.com

  Hope this helps point you in the right direction!

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  staff-blorbo · Staff · May 7, 2022 at 6:03 pm

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  Hi there, nazilya06 is correct, we did recently change our plan and pricing structure: https://wordpress.com/blog/2022/04/05/introducing-wordpress-pro-one-plan-infinite-possibilities/

  As the previous Premium plan fully expired, we are not able to renew the Premium plan for your account, and the only option at this time is the Pro plan: https://wordpress.com/pricing/