Renew account

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  jessspursfan · Member · May 11, 2023 at 10:53 pm

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  I never received the email that my account expired. I would like to renew my domain and get my blog site back up.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  jessspursfan · Member · May 11, 2023 at 10:58 pm

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  The account I need help with is justsimplyjessica.com

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  jessspursfan · Member · May 11, 2023 at 11:37 pm

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  Please I need to renew my domain

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

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  aisajib · Member · May 12, 2023 at 7:00 am

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  Hi there!

  I’ve just emailed you the payment link to pay for the domain. Please reply here to let us know once you’ve paid, and we’ll start the domain renewal process.

  Feel free to let us know if there’s anything else you need and we’ll be happy to help.

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  jessspursfan · Member · May 16, 2023 at 7:15 pm

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  Hello, I went ahead and paid the renewal fee. Thank you.

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  jessspursfan · Member · May 16, 2023 at 10:47 pm

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  What are the next steps for me to get my account back?

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  staff-totoro · Staff · May 17, 2023 at 1:39 am

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  Hi there,

  Thanks for getting back to us. I have restored your domain and it is once again active under your account here: https://wordpress.com/me/purchases/

  It can sometimes be a few hours until the domain is fully reactivated (and this can vary based on where you are in the world) but it should display your Bluehost site soon.

  I checked and I was able to see it without issue:

  

  I also noticed that we’ve helped you with recovering your domain a few times in the past as well. For the future you may wish to transfer your domain to Bluehost, which will allow you to manage your domain renewal and hosting fees in one place.

  Optionally you have the option to move your site back to our managed hosting (an exact copy) using our migration plugin as explained here:

  

  Import using Move to WordPress.com

  in WordPress.com Support

  3 min read

  The Move to WordPress.com plugin allows you to start migrating a self-hosted WordPress site to WordPress.com directly from the self-hosted site. Prerequisites The Move to WordPress.com plugin installed on your self-hosted WordPress site. Jetpack version 7.9 or higher activated on the self-hosted site. All incompatible plugins deactivated on the self-hosted site. ✅ Th

  This would give your site the performance and security benefits of our managed hosting, and would also allow you to take advantage of our in-house site support for any further questions you might have. For sites using our migration plugin live chat support is an option for the fastest help possible. We’ll take good care of ya!

  Let us know if you need further assistance or if you have any questions.