Renew account

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  sanestina · Member · Jun 30, 2020 at 7:30 pm

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  I paid for the site in November 2019. Why do I still owe money? Can someone call please. [redacted]

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  staff-doublebassd · Staff · Jun 30, 2020 at 7:52 pm

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  Hi there,

  We do not provide phone support because many of the issues we discuss require frequent reference to web links and code.

  https://en.support.wordpress.com/live-chat/#phone-support

  We do provide support through these forums, via email, and even live chat if you have a paid plan. If you have the Business Plan, we even provide support via video chat.

  For the different ways we provide support, please visit our support page:

  Contact WordPress.com Support

  I do not see any history of charges from under the account you are contacting us from. What site is the charge in reference to?