renew blog
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I’m trying to get the content from my blog back up. I renewed through Bluehost in the summer when it was time to pay the yearly fees, but on the WordPress end it looks like my content has been wiped. Is this something you can help me with? Is there a way to re-activate?
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi there, I don’t see anything particularly wrong with the site you listed.
Would you please share the URL of the site you’re referring to?
Once we know that, we should be able to help or at least direct you to the folks who can.
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Ah, I see my original post listed mollybrumfield.wordpress.com
I’m trying to figure out a blog that was active for quite a while in past years: mollybrumfield.com -
Ah, unfortunately, your site was not hosted with WordPress.com. It was a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.
Because WordPress.com and WordPress.org are two separate entities, we cannot access files or data for sites hosted elsewhere, so WordPress.com staff can only assist with sites hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
It was also not using our backup product https://jetpack.com/upgrade/backup/ so we’re unable to directly assist with this.
In this case, you’ll need to ask Bluehost if they still have a backup of your account with them: https://www.bluehost.com/contact
If not, you’re welcome to start over with us https://wordpress.com/start where you’ll at least be able to copy/paste from an archived copy, like https://web.archive.org/web/20220709041032/http://www.mollybrumfield.com/
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