Renew domain

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  dannyknaub · Member · Jun 29, 2012 at 3:43 pm

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  I would like to renew my domain but “renew” isn’t there
  Blog url: http://blumenthalperformingarts.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 29, 2012 at 4:01 pm

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  Hello there,
  Looking for your product subscriptions? – WordPress.com now has a single centralized page to manage all your WordPress.com product subscriptions from Store > My Upgrades
  That page allows you to manage all upgrades from a single spot.
  For more information please read: http://en.blog.wordpress.com/2012/03/26/keep-your-upgrades-in-order/

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  auxclass · Member · Jun 29, 2012 at 5:20 pm

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  Are you logged in as the user that purchased the original domain name registration for blumenthalartsblog.org?

  The renewal must be done by the original account that purchased the upgrade.

  I will flag this for the staff to check on the original account that purchased the original upgrade.

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  dannyknaub · Member · Jun 29, 2012 at 5:24 pm

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  No. The original user no longer works here so the email address is invalid. I’m in contact with them and we’re trying to switch it over to me…

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  timethief · Member · Jun 29, 2012 at 5:41 pm

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  change email address > http://en.support.wordpress.com/email-address/#issues-changing-your-e-mail-address
  Transferring Your Blog to Another User or Account > http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account

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  staff-blorbo · Staff · Jun 29, 2012 at 9:54 pm

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  You’ll need to be logged in as the user who owns the domain in order to renew it.

  Alternatively, that user could request that I transfer ownership of the domain to your account.

  The domain did expire today, but you should have about a week to renew it without additional fees. Once a domain expires, it becomes the property of our registrar partner, so we don’t have control over the exact time table.