renew domain

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  hrfuturist · Member · Oct 18, 2016 at 10:20 pm

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  I have sonoma4kids.com . I am trying to renew my domain but WordPress keeps sending me to my blog site (hrfuturist). How do I get to sonoma4kids.com to renew domain?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 18, 2016 at 10:58 pm

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  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, renew or cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades.

  If you are not logged in under the correct username account clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies and then login under the correct username account.

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  staff-zinnia · Staff · Oct 19, 2016 at 3:12 pm

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  Howdy!

  sonoma4kids.com was registered with a different user account than the one you’ve contacted us from here.

  Once you login to the correct account, navigate to Manage Purchases and you’ll find a red banner with a link to renew the domain.

  Let me know if you have trouble logging in correctly.