Renew Domain

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  saltmarshliving · Member · Jul 10, 2017 at 3:01 am

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  Hi there,

  My domain expired in May and I want to renew it. When I login I cannot find a place that allows me to renew it?

  The blog I need help with is: (visible only to logged in users)

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  terrybrownell · Member · Jul 10, 2017 at 3:20 am

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  Hello!

  I’m tagging this post for the staff’s attention. I’m sure they can assist you with this.

  I hope that helps, and let me know if you have any other questions!

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  gemmacevans · Member · Jul 10, 2017 at 10:01 am

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  Hi saltmarshliving,

  saltmarshliving.com expired on 2017-05-13 which is why you are no longer able to renew it from your account. The domain is currently in the redemption period:

  Recover an Expired or Cancelled Domain

  We can still try to recover it but you will need to pay an $80 redemption fee in addition to the $26 domain costs. If you agree, I can generate a payment request and contact our domain registrar once it has been paid.

  If you don’t want to pay the fee you can wait until the domain is released, although this can take 80 days or more. There is also no guarantee you will be the first to register it again.

  Please let me know what you would like to do and we’ll go from there.

  Thanks!

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  saltmarshliving · Member · Jul 10, 2017 at 12:46 pm

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  Yes I would like to lay the fee-will you send it to my email? thank you!!

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  gemmacevans · Member · Jul 10, 2017 at 1:17 pm

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  Thanks for confirming, I’ve sent a payment request to the email address on your account. Please let me know if you don’t receive it.

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  saltmarshliving · Member · Jul 12, 2017 at 1:35 pm

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  Hi! Thank you, I submitted payment. Do you know how long it will take before it’s up and running again?

  Thank you!

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  gemmacevans · Member · Jul 12, 2017 at 2:23 pm

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  We’ve received your payment and I’ve contacted our registrar. I’ll let you know when I hear back from them — this is usually 1-2 business days.

  I’ll be in touch soon.

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  gemmacevans · Member · Jul 12, 2017 at 3:52 pm

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  Hi again,

  Good news! I’ve just received a reply and your domain has been restored. It’s now active on your account :)

  Happy blogging!