Renew domain?
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I would like to renew my domain, which I purchased last year with my wordpress plan.
I can’t find where to do it?
When »I search for my domain, it said ”already taken”The blog I need help with is: (visible only to logged in users)
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Please don’t forget to post the domain URL here.
re: renewing upgrades
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, renew or cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Managing Domains https://en.support.wordpress.com/manage-purchases/#managing-domains
If you are not logged in under the correct username account clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies and then login under the correct username account.
If you do not have the required access you need to contact the person who registered the account and site under it and have them transfer the sites to your username account by using this process. http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
The owner of the site can transfer the site (and/or upgrades) to another account by adding another username account as an Admin. https://en.support.wordpress.com/user-roles/#administrator
Change Credit Card Details
https://en.support.wordpress.com/change-credit-card-details/If you have any difficulties type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Are you referring to plomberiefontaine.com
Registrar:
WILD WEST DOMAINS, LLC
Registration Date:
2016-05-16
Expiration Date:
2017-05-16
Updated Date:
2017-06-28
Status:
redemption periodWhen a domain expires, it then goes through a process that can take several months to complete described at https://en.support.wordpress.com/domains/domain-expiration/.
If you are in the grace period you will not have to agree to pay a redemption fee set by the domain name registrar that wordpress.COM staff cannot waive.
Otherwise, if you want Staff to try to recover the domain for you then you will have to agree to pay the redemption fee so please clarify.
If you’re logged into the account that is associated with your expired domain, they will look up its status and get in touch with details.
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Thank you Time thief, so if I want to recover my domain (www.plomberiefontaine.com), which Wild West Domain told me belong to WordPress, I have no other choice than asking Staff to recover for me?
Can it be done quickly? -
This thread is already tagged for Staff support and provided you agree to pay the redemption fee Staff will attempt to recover the domain for you. This cannot be done instantly. It can take up to 72 hours from domain name propagation to take place throughout the internet but usually takes less time, after the domain name has been recovered from the domain name registar.
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Hi @plomberiefontaine, I’ll send an invoice over. As soon as that’s paid, respond to my invoice email and we’ll see if we can get the domain out of redemption.
https://en.support.wordpress.com/domains/domain-expiration/Talk to you soon!
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