renew domain

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  heightsandheels · Member · Aug 31, 2017 at 7:16 pm

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  Hi I need to get my domain name heightsandheels.com back. Please tell me how to do so. It’s saying that I don’t own that domain anymore.

  The blog I need help with is: (visible only to logged in users)

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  ackaeser · Member · Aug 31, 2017 at 7:25 pm

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  Hello,

  Your domain is in the redemption period which means the initial grace period for renewing has passed. You may still be able to renew the domain for an additional $80.00 redemption fee.

  Your post has been tagged for staff to follow up. Be sure to subscribe to this thread so that you know when staff gets back to you.

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  heightsandheels · Member · Aug 31, 2017 at 7:28 pm

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  Greatly appreciated! Thank you!

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  supernovia · Staff · Aug 31, 2017 at 10:28 pm

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  Hi @heightsandheels, unfortunately this domain expired a while ago and is in redemption now. The registrar charges an extra fee to get it back, if it’s possible to get it back at all. I’ll email with details and an invoice, but in the meantime this article may help:

  Domain Expiration

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  heightsandheels · Member · Sep 1, 2017 at 3:33 pm

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  Thank you for emailing me the invoice. I cleared it.

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  supernovia · Staff · Sep 1, 2017 at 5:13 pm

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  Thanks, I’ll follow up via your helpdesk ticket from here.