Renew domain

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  kcsattorneys · Member · Apr 1, 2019 at 10:56 am

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  I am trying to renew my domain. The site says that only I can renew the domain. However, I transferred the login credentials for the domain to another username/password at some point, and now I can’t login as myself to renew the domain and my email address is not triggering a password reset.

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Apr 1, 2019 at 10:56 pm

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  Hi @kcsattorneys, can you confirm which email address you’ve been checking? It should be the same one that gets renewal reminders.

  Please check with others in the office too, if you transferred it to a specific individual.

  If you still can’t figure out how to get logged in, let us know and we’ll reach out for account recovery measures.