Renew domain

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  anenglishgirlincairo · Member · Dec 19, 2012 at 1:40 pm

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  I have paid to renew my domain name but it still isn’t working. Please would you advise.

  The blog I need help with is: (visible only to logged in users)

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  zandyring · Staff · Dec 19, 2012 at 7:46 pm

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  Hi there,

  The domain has expired and it has gone back to the registrar. There is usually a wait time of up to 90 days before the domain is released again (and not all domains are re-released). Since that is the case, I have refunded your domain mapping; you should see a refund from PayPal within about a week.

  Just let me know if you need anything else.

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  anenglishgirlincairo · Member · Dec 20, 2012 at 10:26 am

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  Thanks for your help. In the meantime, will my blog be available at an alternative address ie. learningtolovemyself.wordpress.com?

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  zandyring · Staff · Dec 20, 2012 at 5:10 pm

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  Hi there,

  The underlying URL for your blog is:
  learningtolovemyselfdotnet.wordpress.com. Your blog is available there, content intact! I re-enabled your blog URL as your primary domain so that you will be able to see the blog again.

  Cheers!

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  anenglishgirlincairo · Member · Dec 20, 2012 at 7:01 pm

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  That’s still not working :(

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  zandyring · Staff · Dec 21, 2012 at 2:06 pm

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  Hi again,

  It sounds like a caching issue; I can see the blog there just fine. Here is more information about how to do that:
  http://en.support.wordpress.com/browser-issues/

  If, after your cache is cleared you’re still not getting the blog, let me know.

  Cheers!

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  anenglishgirlincairo · Member · Dec 21, 2012 at 5:56 pm

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  That worked! Fabulous, thanks so much.

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  zandyring · Staff · Dec 21, 2012 at 6:52 pm

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  Terrific! Glad to help!