Renew domain

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  marichamberlain · Member · Nov 12, 2019 at 3:16 pm

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  My domain expired. I don’t know how to get it back.

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Nov 12, 2019 at 3:42 pm

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  Howdy –

  I can see that marichamberlain.com has expired and is now in redemption. In order to attempt recovery of the domain we need help from our domain partner. They charge an $80 fee for this service. Please write back to confirm that you agree to that payment and then we will send you a manual payment form via email. It’s secure and safe.

  Once we receive your payment we will write to our domain partner about the recovery of marichamberlain.com. Typically it only takes 2-3 days for us to hear back with a status update.

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  marichamberlain · Member · Nov 12, 2019 at 6:55 pm

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  Yes, please send the forms.

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  marichamberlain · Member · Nov 12, 2019 at 7:05 pm

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  Liz, Is this a guarantee that you will get me back my ownership of the domain? Do you work for WordPress?

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  themagicrobot · Member · Nov 12, 2019 at 7:57 pm

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  Yes staff-zinnia works for WordPress.com. But your domain expired in September and is now in the hands of the registrar. Once you’ve paid the fees due staff here can approach the registrar for the next step to recovery. This thread has been tagged for further staff assistance.

  Domain Expiration

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  marichamberlain · Member · Nov 12, 2019 at 8:05 pm

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  Please send the forms for me to submit payment.

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  staff-doublebassd · Staff · Nov 12, 2019 at 8:45 pm

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  Hi there,

  I reached out to our registry partner to restore the domain back to your account.

  I have also sent you the manual payment for the fee and registration, so please pay that when you get the opportunity. Please confirm when you have made the payment.

  Let me know if you have any questions. Thanks!

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  marichamberlain · Member · Nov 12, 2019 at 8:48 pm

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  I made the payment but my website http://www.marichamberlain.com is still down. Do you know when will it be back up? How long does it take to get everything back up and working?

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  staff-doublebassd · Staff · Nov 12, 2019 at 9:01 pm

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  It usually takes up to 24 hours from us to hear back from the registry. As soon as we do, we’ll be able to restore the domain and will notify you here once that is done.

  Thanks,

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  staff-doublebassd · Staff · Nov 13, 2019 at 5:31 pm

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  Good news! I have retrieved your domain marichamberlain.com back from our registry partner and was able to restore it under your account again. So, you should be all set!

  Let me know if you have any questions.

  Thanks,