Renew domain

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  laithramahi · Member · Sep 3, 2020 at 10:54 pm

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  Greetings,
  Hope you’re doing well

  I didn’t renew my website with WordPress, but I would love to get back my domain that I purchased from you
  Which is Ramahi27.com
  Is there anyway to do that ?
  Thanks

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  ryrhino00 · Member · Sep 4, 2020 at 2:01 am

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  Hi,

  You will need a Staff member to help you.

  Please wait for them to reply.

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  kokkieh · Staff · Sep 4, 2020 at 5:45 am

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  Hi there,

  I see you cancelled that domain on 8 August, and it is currently in redemption.

  Are you planning to use that domain here on WordPress.com again, or somewhere else?

  If you want to use it here, you will need to first buy a paid plan for your site again at My Site ->Plans. Let me know once you’ve done that, and I can restore the domain.

  If you want to use it somewhere else, we’ll send you a link to pay for the domain, and then we can help you point or transfer it to where you want to use it.

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  laithramahi · Member · Sep 4, 2020 at 11:32 am

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  Thank you both for your assets
  I’ve a email with this domain, and I need it just to keep using the email for a while
  Is there a cheap way to do it ?
  Thanks

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  staff-blorbo · Staff · Sep 4, 2020 at 6:33 pm

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  You can re-purchase the domain for just $18 and use it elsewhere.

  To use it with a site here, you’ll need to purchase a paid plan.

  Which would you like to do?

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  laithramahi · Member · Sep 4, 2020 at 6:54 pm

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  I would like to re-purchase please

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  staff-blorbo · Staff · Sep 4, 2020 at 10:10 pm

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  Ok, I have sent the payment request to the email address on your account.

  Once paid, please reply here to let us know and we’ll recover the domain.

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  laithramahi · Member · Sep 4, 2020 at 10:17 pm

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  done

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  staff-blorbo · Staff · Sep 4, 2020 at 10:36 pm

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  Payment received, and ramahi27.com has been recovered as requested!

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  laithramahi · Member · Sep 5, 2020 at 8:50 am

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  Thank you so much
  Got it

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  laithramahi · Member · Sep 5, 2020 at 12:13 pm

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  Hi,
  Still can’t receive emails
  Any advice ?
  Thanks

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  deancroyal · Staff · Sep 5, 2020 at 3:54 pm

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  It may be something that needs a little more time since we needed to restore the domain’s. What sort of email service do you have on the domain? And are you able to send email successfully?

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  laithramahi · Member · Sep 5, 2020 at 3:59 pm

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  I’m working with G-Suite, and yes I can send emails successfully but can’t receive anything
  How long do you think it will take ? I’m waiting for a very important email and I don’t wanna miss it
  Thank you

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  deancroyal · Staff · Sep 5, 2020 at 10:07 pm

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  So there’s a chance that when you lost your domain, the previous DNS settings on your domain were lost as well.

  You will need to go back through these steps to verify your domain with Google again so the proper DNS settings are put in place: https://wordpress.com/support/add-email/add-email-through-g-suite/#set-up-g-suite-automatically

  Try that and let us know if you have any questions along the way.

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  laithramahi · Member · Sep 6, 2020 at 3:28 pm

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  Thank you so much
  It finally worked