Renew domain

  • Unknown's avatar

    I didn’t realize my domain had expired for addisonlanemusic.com and I’d like to renew. How do I do that?

  • Unknown's avatar

    Hi there!

    Since your site is not hosted with WordPress.com (it is a site using the open-source WordPress software, from WordPress.org, but hosted elsewhere), you’ll want to reach out to your host directly about it.

    WordPress.com and WordPress.org are two entirely separate entities. You can read more about the differences between WordPress.org software and WordPress.com here:
    https://wordpress.com/support/com-vs-org/

    http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

  • Hello,

    billiemaroudas has given you incomplete information. While addisonlanemusic.com is hosted with another webhost, the domain itself is registered through WordPress.com.

    The domain has indeed expired and is currently in the redemption period as explained here:

    https://wordpress.com/support/domains/domain-expiration/

    While in redemption, it is possible to recover the domain, but it requires payment of an additional $80 fee. Your domain will exit the redemption period in just a few days (on 10-13-20). Once out of redemption, the domain is usually then returned to the pool of available domain names and can be registered again on a first-come, first served basis. However, it is common for back-order companies to wait for domains to be released and purchase them the moment they become available. There may also be another individual who likes the domain waiting to buy it.

    This means that even if your domain is released, another party can purchase it before you get the chance. How high is this risk? That is hard to say. Less common or popular domains tend to not get snapped up by those back-order companies. But that is not something that can be predicted.

    You also have a secondary (but significant) issue in that the WordPress.com user account you are posting from is not the owner of the addisonlanemusic.com domain registration. I will make a second reply below that addresses this situation, as it will need to be solved if you wish to renew addisonlanemusic.com out of redemption.

  • The WordPress.com user account you are posting from is not the owner or admin of the domain you are trying to renew. This typically happens when you’ve ended up with a second WordPress.com user account and that second account is the one that owns the site. You’ll need to log into THAT user account in order to make any changes.

    If you do not have access to that second account, here are a few options:

    Account recovery overview – https://wordpress.com/support/account-recovery/
    Lost password tool – https://wordpress.com/wp-login.php?action=lostpassword
    Account recovery form – https://wordpress.com/wp-login.php?action=recovery

    Finally, even if you do not have access to the correct account, if you have your payment information you can use our “Why was I charged?” tool. It was built for situations such as this:

    Why was I charged?

    Let us know if anything is unclear or you have any further questions.

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