Renew Domain
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Hi! I need renew my domain registration. I didn’t realize my card was expired, so I think the domain was canceled and now the website I have attached to the domain and my email are not working.
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Your domain kristamileswellness.com expired on August 4. We sent several email warnings both before and shortly after it expired.
Domain expiration is a lengthy and complicated process that takes about 90 days. You can learn more about expired domains here: https://wordpress.com/support/domains/domain-expiration/
The good news is that we are still able to recover your domain, as it is currently in the Redemption period: https://wordpress.com/support/domains/domain-expiration/#redemption-period
A late renewal fee of $80 will be added to the regular price of renewal. This fee is charged by our domain partner and is not one that we can waive. That’s in addition to your annual domain renewal from us, so the total will be $98.
I have sent a payment request for the total of $98 to the email address on your account. Once the payment is sent, please reply here to let us know, and we will recover kristamileswellness.com.
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Hi. I won’t be able to receive the email you sent, as the email associated with my account will not work without my domain. Can you send me the payment request internally via my wordpress account?
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Ah, that makes sense.
We can only send the email to the address on your account, so please first change your account’s email address at https://wordpress.com/me/account and let us know so we can re-send it. :)
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Excellent, I have re-sent the payment request. :)
Once the payment is sent, please reply here to let us know, and we will recover kristamileswellness.com.
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Outstanding! kristamileswellness.com has been recovered! :)
Please let us know if you need any further assistance!
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