Renew Domain and website

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  kthompsonlpc · Member · Aug 17, 2018 at 1:40 pm

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  Hello,

  My account accidentally lapsed. I updated the credit card but I cannot figure out how to get my site up and running again, how to renew or anything. I am locked out; I don’t have an authentification key, or anything I need to set up my site. Please help

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  torres126 · Member · Aug 17, 2018 at 1:45 pm

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  Hi there,

  We’d be happy to help, but we require one vital piece of information. What is the URL of your website?

  Bare in mind that this if your websites uses the self-hosted version of WordPress rather than WordPress.com, you should post in the self-hosted forums or alternatively contact your hosting prover. Note the difference here: https://en.support.wordpress.com/com-vs-org/

  Let us know this information and we’ll try and move forward. :)