renew domain expired

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  contrition · Member · Jun 3, 2014 at 7:45 pm

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  can’t find option to renew searchforsublime.com which redirects to contritiondotnet.wordpress.com

  The blog I need help with is: (visible only to logged in users)

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  shawnajroberts · Member · Jun 3, 2014 at 11:40 pm

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  Hi there!

  You can renew your upgrades through Store > My Upgrades in your dashboard.

  Let me know if you have any trouble with that!

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  contrition · Member · Jun 4, 2014 at 1:46 pm

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  yeah unless i’m a total dolt, there is no option to renew it.. its just a big red EXPIRED! :)

  see screenshot:
  

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  shawnajroberts · Member · Jun 4, 2014 at 8:27 pm

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  Thanks for that screenshot! It turns out there was a slight bug in a recent update to the My Upgrades page and the button accidentally got turned off. The developers working to fix this as I type, but in the meantime they’ve enabled a link underneath the upgrade that says Renew Now.

  

  Let me know if you have any trouble using that link!

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  contrition · Member · Jun 24, 2014 at 12:06 am

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  hi. this is still not working weeks later. help?

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  shawnajroberts · Member · Jun 24, 2014 at 6:38 pm

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  Hi there!

  I just did some digging around on this domain. It looks like the domain is owned by another account (not contrition). You can see in your screenshot “Purchased by shannonkjohnson”. Is that your WordPress.com account?

  If you log into that account, you’ll see the Renew Now button on the My Upgrades page.

  Let me know if I can help further!