renew domain map

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  yourmediadirector · Member · Feb 12, 2014 at 3:38 am

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  I am trying to renew the domain mapping for firstnationskitchen.org, which I accidentally let expire on January 31, but there is not renew button. What do I need to do?

  The blog I need help with is: (visible only to logged in users)

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  yourmediadirector · Member · Feb 12, 2014 at 3:38 am

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  Actually, the blog I need help with is firstnationskitchen.org

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  gracejiyoung · Member · Feb 12, 2014 at 10:06 pm

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  Hi Wendy,

  Please note that the domain mapping upgrade for: firstnationskitchen.org is not in the account under the username: yourmediadirector – it’s in another account.

  Please log into that account and you can renew the upgrade by going to Store > My Upgrades in your Dashboard.

  Feel free to reach out if you have any questions!

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  yourmediadirector · Member · Feb 12, 2014 at 10:44 pm

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  Is there a way to change that so I can purchase the upgrade?

  The other user never logs into the blog because they couldn’t figure it out.

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  gracejiyoung · Member · Feb 12, 2014 at 10:50 pm

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  Hi Wendy,

  Unfortunately, I cannot do that without confirmation from the owner of the upgrade. If you can get confirmation via an email from the owner, please let me know and I can set this up.

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  yourmediadirector · Member · Feb 12, 2014 at 11:06 pm

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  I certainly can. Who would I have them send the email to?

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  gracejiyoung · Member · Feb 13, 2014 at 12:14 pm

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  Sounds great. I have responded to you privately. Please check your email and respond from there if you have any questions.