Renew domain that someone else registered for me

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  mistressjoyabramovich · Member · May 22, 2024 at 10:08 am

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  I have a WordPress domain/website that someone else registered on my behalf. I would like to renew my subscription but I only have login details to the admin page – the one you manage the website through. I looked through and I can’t find how to renew subscription there. I don’t know if they registered it through WordPress or another domain provider. The person who set it up for me disappeared. It’s free for a year and will expire soon and I don’t want to lose it. Please help.

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  staff-danywpress · Staff · May 22, 2024 at 10:12 am

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  Is it possible for you to share your site’s URL address?

  If you are not sure where your site is hosted, you can use our site profiler tool and enter your site address to get more details:
  
  https://wordpress.com/site-profiler

  If the tool indicates that the site is hosted at WordPress.com, please feel free to reach out to us at help@wordpress.com so that we can help you look into regaining access.

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  mistressjoyabramovich · Member · May 22, 2024 at 10:32 am

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  Yes it is registered with WordPress. Thank you. I will send an email.

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  staff-jeev · Staff · May 22, 2024 at 11:47 am

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  Yes it is registered with WordPress. Thank you. I will send an email.

  Thanks, we will continue assisting you via email.