renew domin name

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  ohyeahkendra · Member · Apr 28, 2017 at 7:48 pm

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  hi im trying to rtenew my domian name but i can’t, it looks like i lost the name

  The blog I need help with is: (visible only to logged in users)

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  otpidusprime · Member · Apr 29, 2017 at 10:03 am

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  Hello @ohyeahkendra,
  If you are talking about http://www.ohyeahkendra.com/, then i would like to inform you that it is still in redemption period.

  Meaning, you can still register it but, you will be charged with an extra $80.00 redemption fee along with the regular renewal cost.

  NOTE:

  During the redemption phase, domains can be included in expired-domain auctions, where another party can bid on your domain name. If the domain is claimed by someone else in an auction, you will not be able to renew. If you made a payment in attempt to reclaim the domain out of redemption and were unsuccessful, you will get a refund.

  As written in this official support document: https://en.support.wordpress.com/domains/domain-expiration/

  I am tagging this question for staff attention, they can assist you in renewing your domain.

  Thanks! 🙂

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  gemmacevans · Member · Apr 30, 2017 at 8:59 am

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  Hi there,

  I see another member of staff is already helping you by email. They have contacted our domain registrar and will let you know as soon as we have an update.

  Thanks!

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  gemmacevans · Member · May 4, 2017 at 1:58 pm

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  Hi again,

  Just wanted to give you some good news! We were able to recover your domain and I’ve restored it to you site :)

  Let me know if you need any further help.

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  ohyeahkendra · Member · May 4, 2017 at 2:11 pm

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  Oh omg thank you so much ☺️

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  gemmacevans · Member · May 5, 2017 at 7:52 am

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  My pleasure!