Renew Expired Account
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jeremiahbriggs.com has expired June 11. I read that I have 30 days to renew it. However, since my site is not available any more there are no options under purchases. Can I talk to someone before all my information is lost?
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Do not start duplicate threads about the same problem; you already got a reply from Staff at https://en.forums.wordpress.com/topic/recovering-expired-account/. If you have further questions, continue at https://en.forums.wordpress.com/topic/recovering-expired-account/
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Hi –
Yes, that’s right. We will try and help. First, I need to hear from you under the
jeremiahbriggsuser account. Thanks! -
Thank you likarkoski. You say, first I need to hear from you under the jeremiahbriggs user account. How do I do that?
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@godzart head over to https://wordpress.com/me/account, log out, then log in as jeremiahbriggs (the owner of the upgrade).
If you aren’t able to renew directly, respond again here (while logged in as jeremiahbriggs ) and we’ll go from there. We’ll just want to hurry so the domain doesn’t go into redemption.
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Supernovia, you are a genius! Thank you so much for all your help. This site is actually my husband’s who passed away Oct. 2016. I guess the credit card on file expired and I didn’t know it. I don’t check his email often enough so I missed the notice until it was too late. I can’t imagine losing all his writings about his artwork and his website. I cannot thank you enough.
God Bless! -
I’m so glad you’re all set!
To clarify, on our servers you might lose the custom name and the upgrades if you didn’t pay for renewal. But the content will still exist. Still, it’s nice to keep the name so that links to that name will keep working :)
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