Renew Expired Domain

• 

  nigromonte · Member · Dec 19, 2016 at 12:18 pm

  • Copy link
  • Add topic to favorites

  I let my domain ‘www.lucaschibli.com’ expire.
  I asked in the forum and they recommended me to contact a representative of wordpress to be able to know in which situation my domain is.
  Considering the whole situation, I would like to renew my site, the problem is that in my wordpress account (which is ‘free’) I do not find where to do it.
  Could you tell me where I can renew my site that has already expired?

  The blog I need help with is: (visible only to logged in users)

• 

  fstat · Staff · Dec 19, 2016 at 3:42 pm

  • Copy link

  Hi there,

  Your domain expired four days ago (2016-12-16). This means that your domain is in the Grace period. During this period -which lasts for about 10 days to two weeks- the domain can be renewed at the regular price. You can try and renew it by visiting your Domains page. If you have trouble renewing it, I suggest waiting for Support Staff to reply, as this post is already tagged for Staff assistance.

• 

  staff-doublebassd · Staff · Dec 19, 2016 at 8:18 pm

  • Copy link

  Hi there,

  I’ll be happy to contact the registrar to see if we can restore lucaschibli.com to your account. If I am successful, I can send you a manual payment request form for you to repurchase the domain.

  I will let you know once I hear back from the registrar.

  Let me know if you have any questions.

  Thanks!

• 

  nigromonte · Member · Dec 19, 2016 at 8:40 pm

  • Copy link

  Hi fstat
  In the domains page within my account I do not see any way to renew it.
  I can only “add a custom domain”, when I click there and perform the operation, it tells me that the domain is already registered.
  The problem I have is that I can not find the way to pay again to sign it.

• 

  staff-doublebassd · Staff · Dec 19, 2016 at 9:39 pm

  • Copy link

  @nigromonte,

  Yes, you won’t be able to see the upgrade – I’ll need to manually add it back to your account once I hear back from our registry partner. I will keep you updated. Thanks!

• 

  nigromonte · Member · Dec 20, 2016 at 10:51 am

  • Copy link

  staff-doublebassd
  thank you very much.
  I keep waiting.

• 

  staff-doublebassd · Staff · Dec 20, 2016 at 4:03 pm

  • Copy link

  You’re welcome!

• 

  rwaynick · Staff · Dec 20, 2016 at 10:13 pm

  • Copy link

  Hi there!

  I’ve sent you an email about your domain.

  Please let us know if you didn’t receive it.

• 

  nigromonte · Member · Dec 21, 2016 at 9:11 am

  • Copy link

  Hello everyone!
  From now thank your support.
  Tell them that I already received the email with which to make the payment, in fact I already made the payment, I also communicated the payment via email.
  Greetings to all and I am very grateful.

• 

  thehenrybyrd · Member · Dec 21, 2016 at 11:33 am

  • Copy link

  Hi Lucas,
  Thanks for that, we’ve been able to restore lucaschibli.com. :)