Renew Expired Domain in Redemption Period
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Hello, I am looking to renew a domain in the redemption period. I do not see an option to do so in my Purchases, but was told to ask here in how to renew this expired domain. Please help!
The blog I need help with is: (visible only to logged in users)
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Hello,
It does not appear there are any domains on this account you are using to post here. If you have another account with WordPress.com, can you try log out from here and log into that?
Or, let us know what the domain is and one of us here on the forum can point you in the right direction of support or tag a staff member for further assistance if required.
Hope this points you in the right direction of support.
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Hi @mywritingmuscle. On these, can you modlook and ask what the domain is? Redemption issues can be pretty time sensitive so we’ll want to get staff eyes on them right away.
@watercolorwed, you cancelled your domain and received a refund in January. If you’ll re-purchase a plan we’ll be able to help you add the domain back to it. -
Roger that!
Going forward, I will surely make it a point to add modlook and also ask what the domain is.
Thank you for this :)
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@supernovia, how to do I get in contact with support to reinstate my domain? All channels of contact I’ve tried take me to a forum. Thanks.
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Hi there,
I have emailed you a payment request for $18 to restore your domain. Please reply back when you have submitted the payment so that we can reinstate the domain back to your account.
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Thank you! I have successfully restored your domain back to your account.
Let me know if there’s anything else I can do for you. I’m happy to help.
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