Renew expired domain in Redemption Status

• 

  newchurchatl · Member · Aug 19, 2016 at 5:16 pm

  • Copy link
  • Add topic to favorites

  I really need help getting my domain back. It is: newchurchatl.com . My site is hosted on WordPress and I registered my domain via WordPress. It has expired for a little over a month and is in redemption status.

  I need help from the staff to renew my domain. Can you flag this thread for staff attention? I need to renew ownership of my domain newchurchatl.com. The website has been down for three days now.

  Please help!

  The blog I need help with is: (visible only to logged in users)

• 

  bookgirlmn · Member · Aug 19, 2016 at 11:56 pm

  • Copy link

  I added modlook to the tags in the right sidebar to bring this to WordPress.com staff attention.

• 

  kokkieh · Staff · Aug 20, 2016 at 1:17 pm

  • Copy link

  Hi there,

  I’ve sent you an email with information on how to pay for the recovery and renewal of your domain. Please reply there if you have any further questions.

  Let me know if you don’t receive the email.

  Meanwhile, your site can still be reached via the free WordPress.com address, https://newchurchatl.wordpress.com/ If it won’t load on your computer, try clearing your browser cache.

• 

  newchurchatl · Member · Aug 20, 2016 at 3:35 pm

  • Copy link

  @bookgirlmn, thanks for adding the tag.

  @kokkieh, I got the email and followed the instructions for payment. Thank you for responding.

• 

  newchurchatl · Member · Aug 20, 2016 at 3:37 pm

  • Copy link

  @kokkieh, do you know how long it will take for the payment to be processed?

• 

  kokkieh · Staff · Aug 20, 2016 at 4:02 pm

  • Copy link

  We’ve already received your payment and I’ve emailed our registrar to restore the domain. They usually reply in about two days, but it might take a bit longer over the weekend. Once I hear from them I’ll let you know.

• 

  newchurchatl · Member · Aug 20, 2016 at 5:55 pm

  • Copy link

  Thanks so much. Will look forward to your reply.