Renew mapped domain

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  clareabennett · Member · Jan 22, 2017 at 7:37 pm

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  Hi, why can I not simply renew a mapped domain? When I try to renew the $13 plan, I keep getting directed to the $35 plan. I don’t want this upgrade, I just want to purchase the mapped domain I already had in place. Is there a way to renew or do I have to upgrade?

  The blog I need help with is: (visible only to logged in users)

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  themagicrobot · Member · Jan 22, 2017 at 8:34 pm

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  You can’t map a domain that has expired. Did you read the message/receive the email?

  blog.clarebennett.com recently expired! Oh no!
  “clarebennett” is not available at the domain blog.clarebennett.com right now. This domain expired, and it has to be renewed before it is lost.
  We already notified this site’s owners. However, renewing expired domains becomes more costly and complicated as time goes by. We want to make sure they got the message.
  If you know this site’s owners, please get in touch and remind them to renew this domain before it’s too late.

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  kokkieh · Staff · Jan 23, 2017 at 11:03 am

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  Hi there,

  You can’t renew your domain mapping for blog.clarebennett.com, as it expired and was removed from your account. Instead, you need to add a new domain mapping upgrade to your site under My Site ->Domains.

  As you had a stand-alone mapping before, you should be able to do this without having to purchase a plan.