Renew Mapping Domain

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  jkeblas · Member · Apr 4, 2016 at 5:55 pm

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  I received an email saying my mapping domain is about to expire.
  The renewal didn’t go through, and I need to manually renew this upgrade. Unfortunately, when I click on the renewal button it takes me to a page where there is no clear option to renew the mapping. It keeps asking me to set up a new site, and there are no options under manage purchases. Please help.

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  staff-zinnia · Staff · Apr 4, 2016 at 6:26 pm

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  Hi –

  What is the domain that needs to be renewed? Can you please share it here?

  If you do not see the option to renew the domain when you are logged in, then you likely are not logged into the correct account. You need to be logged into the account that originally set up the domain mapping in order to renew it.

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  jkeblas · Member · Apr 4, 2016 at 6:41 pm

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  http://www.cityinspired.com

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  staff-zinnia · Staff · Apr 5, 2016 at 5:06 pm

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  http://www.cityinspired.com is not registered here at WordPress.com. See below:

  Registrar: Google Inc.
  Name Server: ns1.bluehost.com
  Name Server: ns2.bluehost.com

  You will need to renew the domain through Google.