renew membership

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  chloejiang8 · Member · May 22, 2019 at 11:08 am

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  How do I renew my membership? Payment plan is?my email is (email visible only to moderators and staff)

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  arvindsinghu · Member · May 22, 2019 at 11:35 am

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  Hi there,

  You can renew your plan or domain name in the Manage Purchases section of your Personal Settings.

  I am adding modlook tag for staff intervention.
  They are the one who can provide you with an exact solution.

  Thanks !!!

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  gemmacevans · Member · May 22, 2019 at 1:54 pm

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  Hi chloejiang8,

  The account you are contacting us from hasn’t purchased any upgrades on WordPress.com, which suggests you have a second account. What is the address of the site you need to renew?

  Please log out of WordPress.com, then log back in using the email address your purchase receipt or renewal reminder was sent to. Once logged in to the correct account, there should be an option to renew from the Manage Purchases page. If there isn’t, please reply here logged in to that account so I can take a closer look.

  Thanks!