Renew my domain

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  nyonya · Member · May 15, 2020 at 12:11 am

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  Hi I am having difficulty renewing my domain. It has been 3 months.

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  obt28 · Member · May 15, 2020 at 12:19 am

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  Hello @nyonya-

  What is your website address so we can direct you on how to get help?

  Best,

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  nyonya · Member · May 15, 2020 at 3:27 am

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  my website address: http://www.madamkwong.com

  Thank you

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  nyonya · Member · May 15, 2020 at 4:49 am

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  my website address: http://www.madamkwong.com

  Thank you

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  obt28 · Member · May 15, 2020 at 10:58 am

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  Hello @nyonya –

  Your website www.madamkwong.com is not hosted on WordPress.com!

  You need to contact your domain host Leaseweb USA to renew your domain.

  Please note that this forum is for WordPress.com hosted sites only. If you’re using the open-sourced version of WordPress.org which is hosted elsewhere you may want seek for help in the WordPress.org help forum or contact your website host: https://wordpress.org/support/forums

  Read more about the differences from the help documentation: https://wordpress.com/support/com-vs-org/

  Best,

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  nyonya · Member · May 15, 2020 at 11:22 pm

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  Thanks @obt28.

  My website is hosted by Dreamhost but I need to renew the domain. However, I have always renewed my domain with WordPress. I have been for over 10 years.

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  obt28 · Member · May 15, 2020 at 11:40 pm

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  Hello @nyonya – then you need to contact Dreamhost regarding any issue you might have while trying to renew your domain.

  I hope this helps?

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  nyonya · Member · May 16, 2020 at 1:53 am

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  Thank you. I will try Dreamhost.

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  obt28 · Member · May 16, 2020 at 1:55 am

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  You’re welcome @nyonya