Renew my expired domain

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  madebyhana · Member · May 26, 2018 at 10:16 am

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  Hello, I’d like to renew my domain madebyhanaevents.com
  It is expired but I’d like to get it back up and running. Please let me know how I can pay for this and reactivate it. Thank you.

  The blog I need help with is: (visible only to logged in users)

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  vinitdhake · Member · May 26, 2018 at 1:18 pm

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  Hi there,

  I am adding a modlook to the thread. So that a staff member will soon help you with this.

  Thanks!

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  fstat · Staff · May 26, 2018 at 11:48 pm

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  Hi there,

  Since your domain has just recently expired I can recover it for you at the regular renewal price of $26. For that, I have already emailed you a payment request. When you complete the payment please reply back to this thread so that I can start the recovery process.

  If you have any other questions, just let me know and I’ll be happy to help.

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  madebyhana · Member · May 27, 2018 at 12:15 am

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  Hi fstat,

  The email you sent included a link to a page that is not a regular wordpress website. Is there any way for me to pay from my regular account and just have it added to my cart?

  I’d just like to be sure that everything is done safely and correctly.

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  madebyhana · Member · May 27, 2018 at 12:23 am

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  I Just put the payment through. Can you please advise me on next steps?

  Will everything just go right back to normal?
  How long does this take?

  Thanks so much for your help

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  fstat · Staff · May 27, 2018 at 1:54 pm

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  Hi there,

  Thank you for your payment. I have already begun the recovery process and I’ll let you know as soon as your domain is restored. This usually takes 24-48 hours.

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  madebyhana · Member · May 27, 2018 at 11:12 pm

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  Great! Thank you.

  Is it 24-48 hours from when payment was made?

  Also, will everything be restored, including emails?

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  fstat · Staff · May 28, 2018 at 6:40 am

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  Is it 24-48 hours from when payment was made?

  Yes, from the time the payment was made. Please be patient until I hear back from our domain provider.

  Also, will everything be restored, including emails?

  Since you didn’t have any email hosting set up with us, you’ll need to follow up on this with your email provider.

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  kristinaismyname · Member · May 28, 2018 at 4:20 pm

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  Hi there! Your domain has been restored and is now active.

  If you have any other questions about this or need anything else, please let us know!