Renew my site

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  threadkids · Member · Nov 13, 2016 at 6:54 pm

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  I’m trying to renew my site–not upgrade. I have updated the payment card on file. I keep getting emails that the renewal has failed. I just want to renew my current plan with the new card. Thx

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Nov 14, 2016 at 10:14 pm

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  Hi @threadkids, you’ll be able to renew the upgrade if you’ll log out, then log in again with the account that owns the upgrade. You can see that username here:
  https://wordpress.com/domains/manage/threaddenver.com/edit/threaddenver.com