Renew our WordPress account

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  mystyrusk · Member · May 19, 2021 at 7:44 pm

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  our website is down angelgen.co
  how do we renew our subscription?
  thank you!

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  staff-blorbo · Staff · May 19, 2021 at 10:29 pm

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  The domain was mapped to https://angelgenco.wpcomstaging.com which used to be a Business Plan site, but that plan expired when it wasn’t renewed by February 29.

  Several notification emails were sent to the plan holder (a different WordPress.com account) both before and after the plan expired.

  You can purchase a new Business Plan for the site and re-map the domain via https://wordpress.com/plans

  Or, if you’d like to purchase a lower plan to re-map the domain (this will require at least a Personal Plan), please let us know so we can downgrade the site (which may result in the loss of any content added while it was a Business Plan site).