Renew premium account

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  coloradospringsbjjaccb1169c8 · Member · Oct 21, 2020 at 11:58 pm

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  I am unable to figure out how to use the renew my premium page ?
  Got this in an email from WordPress

  Premium for csbjj.com is about to expire In 13 days

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  shubhamgmath · Member · Oct 22, 2020 at 12:42 am

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  Hi coloradospringsbjjaccb1169c8

  To renew your subscription please refer to the link below it will take you to the purchases section where all your current subscriptions and domain will be showing and you can click on the one you want to renew
  https://wordpress.com/me/purchases/

  To know more about how to manage purchase here is the support document for the same:
  https://wordpress.com/support/manage-purchases/

  Let us know if you have any questions.

  Hope this helps.

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  staff-totoro · Staff · Oct 22, 2020 at 1:13 am

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  Hi @coloradospringsbjjaccb1169c8 I do not see any sites under your WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

  Is it possible you created your site under a different login?  I do not see any sites under your WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

  Is it possible you created your site under a different login?  I do see csbjj.com as listed in our system but it is under a different login than the account you are using now (@coloradospringsbjjaccb1169c8) to contact us here.

  With this in mind, please log out of this account and log in under your other WordPress.com account, and you should be able to renew here: https://wordpress.com/me/purchases/