renew site

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  karenanneoreillyed4013c1e3 · Member · Aug 7, 2020 at 3:56 pm

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  I want to renew the site with the domain name noahandalbie but am unable to do so as I can’t remember the password. I requested a new one, but I didn’t get an email.

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  slantedplanet · Member · Aug 7, 2020 at 9:35 pm

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  Hello!

  It would be good to check your spam folder, but if the lost password form is not working for you, you can also email passwordhelp@wordpress.com to request a new password.

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  supernovia · Staff · Aug 7, 2020 at 11:12 pm

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  Hi Karen, can you be sure you’re checking the email address that gets renewal notifications? I noticed that site seems to be renewed already, for what it’s worth, so if you’re still having trouble gaining access, you can use this process with a recent transaction ID & our account recovery form:
  https://wordpress.com/support/account-recovery/#account-recovery-form