renew site and get premium again

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  claudiabiondinichef · Member · Aug 5, 2014 at 7:15 am

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  i can’t renew my site…i go on the premium page , put the credits card and then it comes back……

  The blog I need help with is: (visible only to logged in users)

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  claudiabiondinichef · Member · Aug 5, 2014 at 7:21 am

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  help me please! i can’t renew my premium!!!

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  raincoaster · Member · Aug 5, 2014 at 7:22 am

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  Then perhaps try Bitcoin or Paypal.

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  claudiabiondinichef · Member · Aug 5, 2014 at 7:29 am

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  i’ve tried! its the same

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  raincoaster · Member · Aug 5, 2014 at 8:14 am

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  Okay, I’ll flag this for staff attention. They can see account details I can’t.

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  claudiabiondinichef · Member · Aug 5, 2014 at 8:33 am

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  Thank you! I’ve got only three days left! It’s One week im trying…

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  druesome · Staff · Aug 5, 2014 at 5:58 pm

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  Hello there,

  Sorry to hear about the trouble you experienced. I can see that the Premium upgrade was purchased by a fellow administrator of yours, “marianamarenghi”. Can you please ask her to login and renew the upgrade by visiting this page? —

  https://claudiabiondini.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

  Alternately, I’ve created a manual payment request to allow you to pay for the renewal:

  https://manualpayments.wordpress.com/?u=814d0e5b86

  Total is $99 for the cost of the Premium upgrade. Once that’s paid, please get back to me at the soonest so I can work on renewing it. Thank you!

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  claudiabiondinichef · Member · Aug 6, 2014 at 6:33 am

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  THANK YOU!!! now i’ve paid! In time!
  i’ll say to ‘marianamarenghi’ to renew the upgrade…

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  druesome · Staff · Aug 6, 2014 at 7:09 am

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  Awesome! I’ve gone ahead and renewed the Premium upgrade along with the domain. Note that the new expiration date is set at 2015-08-09. I would advise “marianamarenghi” to transfer the upgrades to your account to allow you to renew them when the need arises. All she needs to do is log into her WordPress.com account and make the request on this thread to have it transferred. I’ll take care of everything afterwards.

  Let me know if that sounds good. Thanks!