renew subscription

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  angiesage · Member · Jul 31, 2015 at 7:16 am

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  I want to renew the domain through PayPal, but the page just takes me around in circles. There is no way to link with the PayPall account. Previously another admin member has renewed by card, but we wish to change this.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 31, 2015 at 11:11 pm

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  Previously another admin member has renewed by card, but we wish to change this.

  Every WordPress.COM blog has a sole owner and it is the person with the WordPress.COM username account, who registered the blog under that username account and their associated email address and purchased any upgrades.

  The blog’s owner must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog and purchased upgrades to renew them or transfer the blogs and the upgrades to another username account.
  http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account

  See also https://en.support.wordpress.com/change-credit-card-details/

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  rachelmcr · Member · Aug 3, 2015 at 12:16 pm

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  Hi Angie,

  As timethief mentioned, the person who purchased the domain name (the other administrator on the site) will need to log in to renew that domain from their My Upgrades page.

  If they want to transfer the domain name to you, so you own it and can renew it yourself, that other administrator can either post here to confirm that request or contact us directly about it. We can then transfer the domain name to your account so you can renew it.

  Please let me know if you have any questions about that. :)