Renew subscription

  • Unknown's avatar

    Hello. Where is the renew button on WordPress?
    Also my cart says 96.00 awaiting payment. If I press the button to pay that, is that my renewal?

    WP.com: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    There have never been any subscriptions under the account you’re reaching out from, so you won’t be able to renew any plan.

    What you have in your cart right now, sounds like Premium plan upgrade. If you decide to go with that, you will upgrade the site philosophyforeverorg.wordpress.com. Is that what you’re looking to do?

  • Unknown's avatar

    Hello. Thanks for getting back to me. I just want to pay to keep philosophyforever.life blog going.
    I thought that I have a yearly subscription.
    I paid 25. 00 with that intention the other day.
    Is there anything else I need to do to achieve my goal to keep the blog active through the year?
    Is there a phone number I can call for support? I have problems with my vision which may be the reason this it’s hard for me to renew it.
    Thank you
    Leilani

  • Hi Leilani,

    The site at philosophyforever.life belongs to a different account than the one you’re using to post here. You need to log into that other account, and then go to https://wordpress.com/me/purchases to the plan and domain for that site.

    If you don’t remember the login details for the correct account, please follow our account recovery process at https://en.support.wordpress.com/account-recovery/ so we can help you regain access.

    Also my cart says 96.00 awaiting payment. If I press the button to pay that, is that my renewal?

    That is a new plan you’ve added to the cart for the site in your leilanimerrill7 account, philosophyforeverorg.wordpress.com. Paying for that plan will not renew philosophyforever.life

  • The topic ‘Renew subscription’ is closed to new replies.