Renew the domain.

  • Unknown's avatar
    anecdotemomlife · Member ·

    I am trying to renew my domain and unable to make the payment. Getting the error message mentioned below to pay the chargeback. I have already paid the chargeback, still the chargeback fine is added to cart and I am unable to renew the domain. Please help get this rectified ASAP.
    I have been trying to reach WP support since 3 days for a resolution and its still not resolved.

    Error message –
    Warning – One or more transactions linked to this site were refunded due to a contested charge. This may have happened because of a chargeback by the credit card holder or a PayPal investigation. Each contested charge carries a fine. To resolve the issue and re-enable posting, please pay for the chargeback fine.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • philnick206 · Staff ·

    Hi there,

    I can see that we emailed you to follow up on this and have resolved the issue. I’ll mark this thread as closed now.

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