renewal
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My website, caroljulien.org, renewed last year for $26.00. According to an email send to Sarah Lambertson, my designer, it will renew again for $26.00 within 90 days. Where do I go to renew at the $26.00 fee?
The blog I need help with is: (visible only to logged in users)
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All subscribed purchases you bought from wordpress.COM are automatically renewed every year using the credit or debit card information provided upon purchase, so long as the card is still valid and active.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog and purchased the upgrade to access the blog’s dashboard and renew the upgrade(s) and to update credit card details https://en.support.wordpress.com/change-credit-card-details/.
You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard and purchase upgrades at > Dashboard> Store > My Upgrades
https://en.support.wordpress.com/my-upgrades/Your only options for payment are found here http://en.support.wordpress.com/payment/
Your billing history will be at Dashboard > Store > Billing History
https://en.support.wordpress.com/billing-history/ Your Billing History page is where you can print out your own receipt. https://wordpress.com/me/billing -
Hello caroljulien231!
Like @timethief said above, to renew the domain “caroljulien.org”, the exact same username account that purchased the upgrade will be able to renew it. So, Sarah needs to log in with her WordPress.com account and go to the link below and click on the domain to renew it:
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thanks for your help. Sarah did not rewet last year, I did. Sarah is out of the country currently, so can not assist here. Since I am an Admin. as well, and i logged in and paid last year in February, all that is required now is to set up a new payment card, and make the payment. thanks
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caroljulien231, we will need to transfer the domain to your account, then you will be able to renew it. In order to do that, we need to receive the transfer request from Sarah’s email, the same which is being used on her WordPress.com account. Let me know when she sends the request, then I will proceed with the transfer process.
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thanks for this, but please re-read my last question and respond after comprehending the problem.
I repeat from yesterdays question:
1. I paid the account last year, not Sarah. Please understand the solution here, for this year, does not include Sarah.
2. I paid the account last year with Paypal and I no longer have a Paypal account due to fraud.
3. Question: Please tell me how to access the $26.00 renewal fee and I will pay with another card. The question is how to access the $26.00 renewal fee.I appreciate your attention to detail and addressing #3 here, the question that still needs resolution. Thank you
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caroljulien231, I’m going to send an email to the address associated with your WordPress.com account, then we can proceed with your situation. Please post here if you don’t receive it.
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