renewal

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  maninajones · Member · Oct 7, 2016 at 9:06 pm

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  I can’t find the renew button on my premium plan site.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 7, 2016 at 9:27 pm

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  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, renew or cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades.

  If you are not logged in under the correct username account clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies and then login under the correct username account.