renewal

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  adventurerosewordpresscom · Member · Oct 19, 2016 at 4:19 pm

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  How do you renew without any upgrades?

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Oct 19, 2016 at 10:57 pm

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  Hi there,

  I can unbundle the upgrade so that you can renew the custom domain solely.

  However, adventurerose.com is not under the account you are contacting us from. Please post in this thread under the account connected to the upgrade, and I’ll unbundle the upgrade for you.

  Thanks!

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  adventurerosewordpresscom · Member · Nov 2, 2016 at 8:56 pm

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  I want to renew adventurerose.com without any upgrades. You said to post in this thread but I don’t know how. Please help.

  Carol Rose

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  staff-doublebassd · Staff · Nov 2, 2016 at 9:07 pm

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  Are you able to log into the account associated with adventurerose.com? If so, just post in this thread while logged into that account – that will confirm ownership. Otherwise, I can contact the email on file and all you will to do is respond to my email for confirmation.

  Let me know if that helps.

  Thanks,

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  adventurerosewordpresscom · Member · Nov 3, 2016 at 1:29 pm

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  I don’t seem to be able to log into Adventurerose.com any more. I’m always just logged in with no log in option.
  Thanks for your help.
  Carol

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  staff-doublebassd · Staff · Nov 3, 2016 at 2:09 pm

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  Hey there,

  I would be more than happy to assist you in regaining access to your account. If you could please fill out our account recovery form, we’ll definitely get in touch with you as soon as possible.

  Please visit our support page for more information on recovering your account.

  Thanks!