Renewal

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  loveleighweddingsandevents · Member · Dec 23, 2016 at 2:14 pm

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  I’m trying to renew my account so my site is live. I want the $24 a month plan but do not want to pay in full!! How do I pay monthly!?

  The blog I need help with is: (visible only to logged in users)

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  antonyagnel · Member · Dec 23, 2016 at 2:35 pm

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  As far as I’m aware, all of the premium upgrades are either yearly charges, or one-time fees (premium themes, usually). There is no way to pay them monthly through WordPress.com.

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  loveleighweddingsandevents · Member · Dec 23, 2016 at 2:36 pm

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  That’s interesting! All of them say yearly, however, the past year I have been paying monthly… never in full!?

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  antonyagnel · Member · Dec 23, 2016 at 2:46 pm

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  Hey there, I’ve added modlook tag to this thread. Someone from the WordPress.com team will look into this.

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  staff-doublebassd · Staff · Dec 23, 2016 at 2:49 pm

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  Hi there,

  Currently we do not have a monthly subscription option for our upgrades, only a yearly option. You can find out more information regarding our plans here:
  http://wordpress.com/pricing

  If you paying for a monthly subscription, it wasn’t from WordPress.com.

  Let me know if you have any questions. Thanks!

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  loveleighweddingsandevents · Member · Dec 24, 2016 at 1:40 am

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  My domain has expired and is currently in the “redemption period.” What steps do I need to take to make my domain active again?

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  loveleighweddingsandevents · Member · Dec 24, 2016 at 1:40 am

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  My domain has expired and is currently in the “redemption period.” What steps do I need to take to make my domain active again?

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  kokkieh · Staff · Dec 24, 2016 at 1:15 pm

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  Hi there,

  Once a domain enters redemption our registrar needs to restore it manually, and they charge us a $80 fee to do that. I’ve sent you a link via email which you can use to pay the redemption and renewal fee, then I can email the registrar to restore the domain. If the recovery fails, your payment will be refunded in full.

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  loveleighweddingsandevents · Member · Dec 26, 2016 at 4:13 pm

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  Great!! Thanks so much kokkieh! I have renewed the site… do you know how long it will take to link back up?

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  kokkieh · Staff · Dec 26, 2016 at 5:25 pm

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  I’ve emailed our registrar to restore the domain. It usually takes about 48 hours, but there might be a bit of a delay after the holiday weekend, so please keep that in mind. I’ll let you know as soon as I hear back from them.

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  loveleighweddingsandevents · Member · Dec 26, 2016 at 6:58 pm

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  Thank you! If you could keep me updated that would be great… I will keep checking as well!! #freakingout

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  helper-brucea · Member · Dec 26, 2016 at 10:07 pm

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  Hi there! The domain has been restored to your account and is active again!

  Let us know if you need anything else.

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  loveleighweddingsandevents · Member · Dec 27, 2016 at 6:09 pm

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  Thank You So Much!