Renewal

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  saffronsrule600 · Member · Jul 17, 2018 at 5:23 pm

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  When I log in to update my payment information it says I don’t have a WordPress account

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  torres126 · Member · Jul 17, 2018 at 5:36 pm

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  Hiya, what is the URL of your website?

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  gemmacevans · Member · Jul 18, 2018 at 10:00 am

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  Hi saffronsrule600,

  The account you are logged in to hasn’t purchased any upgrades on WordPress.com. Can you send a link to the site you need to renew?

  Just let me know and I’ll look into this for you.

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  saffronsrule · Member · Jul 18, 2018 at 8:38 pm

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  my site is http://www.saffronsrule.com when I go to wordpress to pay my hosting fee, it says I don’t have any wordpress sites.

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  thesacredpath · Member · Jul 19, 2018 at 3:32 am

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  Hi @saffronsrule, go to https://wordpress.com/me/purchases, click on the little arrow to the right of your domain name and you will then see the renew now button. Check your payment method while there in case anything on that has changed before making the renewal.