renewal

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  digwithdorris · Member · Nov 7, 2018 at 1:36 pm

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  my credit card details have changed and I have missed deadline to rollover my payment plan. can I reinstate?

  The blog I need help with is: (visible only to logged in users)

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  neelgajjar · Member · Nov 7, 2018 at 3:06 pm

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  I have added “modlook” tag for the staff assistance. You will get a reply soon from the staff.

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  gemmacevans · Member · Nov 7, 2018 at 3:57 pm

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  Hi digwithdorris,

  The Personal plan for digwithdorris.wordpress.com expired on 22nd September 2018 but you can purchase another with the new card here:

  https://wordpress.com/plans

  It looks like the auto renewal payment was actually blocked by your bank or card provider, which is why the renewal payment didn’t go through. We sent renewal reminders to the email address on your Account Settings page and it would be worth checking whether that information is up to date if you didn’t receive any emails.

  Come back to me if you have any trouble purchasing a new plan.