renewal

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  rhemacc1 · Member · Aug 9, 2019 at 6:01 pm

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  my account automatically renewed and I wasn’t aware of the amount. Also, when I try to login and access the account it tells me there is no account with my email address.

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Aug 11, 2019 at 11:13 pm

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  We have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If you the charge is located using the above site, but you are not presented further options, please contact us via https://en.support.wordpress.com/contact/?whywasi=charged

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  kaitzi · Member · Aug 11, 2019 at 11:54 pm

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  If you’re answering others’ questions about billing, can you please respond to my post I made about 30 minutes ago?

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  staff-blorbo · Staff · Aug 12, 2019 at 12:01 am

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  Yes, I’ll get to it shortly. We answer questions in the order received, so this thread from 2 days ago came before your thread from an hour ago.