Renewal

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  cathund · Member · Apr 26, 2021 at 8:25 pm

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  Here is the site. There is nothing in it.

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  supernovia · Staff · Apr 26, 2021 at 11:46 pm

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  Hi @cathund, could you send a link to the site the renewal email noticed?

  Or if you were just charged a renewal and aren’t sure which site it was for, can you can use the secure form at https://wpchrg.com to look up the payment?

  Once you’ve located the charge, you should be able to contact billing directly so they can help with a refund. If not, please update us here and let us know the name of the site associated with the charge.

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  cathund · Member · Apr 30, 2021 at 1:10 pm

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  Hello!
  Please I presently can’t access any feature in this account. I think it needs proper activation. I’ll appreciate it if looked into. And urgently. Look at what it’s giving me when I sign: https://snipboard.io/WltQ81.jpg
  

  Thanks.
  Moses

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  staff-doublebassd · Staff · Apr 30, 2021 at 1:34 pm

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  Hi there,

  What is the URL of the site? I don’t believe those messages are from WordPress.com