renewal

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  scarthhallnew · Member · Aug 29, 2021 at 7:42 am

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  help – i CANNOT SEE HOW TO RENEW AND MY SITE IS SHUT DOWN

  Site: https://scarthhallblog.wordpress.com.
  WP.com: Yes
  Correct account: Yes

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  shubhamgmath · Member · Aug 29, 2021 at 9:06 am

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  Hi scarthhallnew

  You can visit the link below to see all the purchases you made on your WordPress.com site:
  https://wordpress.com/me/purchases

  Here is the support document that will help you to know how to renew your purchases at WordPress.com:
  https://wordpress.com/support/manage-purchases/#view-and-manage-your-purchases

  Hope this helps.

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  aisajib · Member · Aug 29, 2021 at 10:49 am

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  Hi there!

  I see that the WordPress.com Premium plan on your site along with the domain mapping for scarthhall.co.uk expired. You’ll need to purchase the plan again by going to https://wordpress.com/plans/scarthhallblog.wordpress.com → choose the Upgrade option under the WordPress.com Premium plan → proceed to checkout.

  After upgrading, please follow the instructions here to add the domain mapping back to your site: https://wordpress.com/support/domains/map-existing-domain/

  Here’s how to make the domain primary: https://wordpress.com/support/domains/#set-a-primary-address

  We can help with the domain once you’ve upgraded the site again. If you need help with adding the domain mapping back, please upgrade and then let us know here or send us a message at https://wordpress.com/help/contact and we’ll be happy to help you with this.

  Regards