Renewal

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  lhamberg · Member · Oct 31, 2012 at 6:58 pm

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  We are looking in to make sure everything is renewed and ready to go for this year but the screens in the store are contradicting each other one says it’s automatic, another says by Nov. 11/12? We also have no details on billing and no receipts. I need clarification.

  Thanks,
  Laura Hamberg
  Office & Marketing Manager
  Blog url: http://macraesbluebook.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 31, 2012 at 7:06 pm

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  Have you checked here?
  Dashboard > Store > My Upgrades
  Dashboard > Store > Billing History

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  lhamberg · Member · Oct 31, 2012 at 7:08 pm

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  Yes this is where the conflicting information is? Or no info in Billing History. How can I contact WordPress directly? Is it even possible. Very frustrated.

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  timethief · Member · Oct 31, 2012 at 7:35 pm

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  This thread is flagged for Staff attention. Please be patient while waiting.

  NOTE: If you wish to contact Finance Staff at any time about the charges you see on your statement you can do so by using this form (which works even when the main contact form is closed): http://en.support.wordpress.com/contact/?whywasi=charged

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  staff-blorbo · Staff · Oct 31, 2012 at 7:58 pm

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  There are no upgrades under your account.

  Please note that you’ll need to be logged in as the owner of the upgrade to see the most accurate information.